Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team

Users and IS development staff often have different interpretations and understandings on software requirements because of the difference in knowledge, experiences and values. Jiang et al (2002) argue that this perception difference must be well managed to lead to the new understanding of requirements. This study tries to solve this question by examining the impact of coordination mechanisms on the requirement perception differences. Coordination theory and collective mind theory are used to explain the cognitive process underlying these coordination strategies, which enable the development of shared understandings on requirement development.